POLICIES FOR ONLINE STORES

Privacy Policy

We understand and respect your expectation for your privacy. In line with this, hsinten.com.my will only use the personal information collected from you processing orders, delivery and other related purposes. We will not sell or disclose your personal information to third parties. Your personal information will never be stored in any cookies generated by our systems.

Disclaimer

All products description on this website is provided in our best knowledge/ as provided by manufacturers. When proper care is taken, we hold no responsibility for any unintentional errors or omissions of descriptive details.

Shipping Policy

Our Shipping Partner

Pos Malaysia

GDEX Malaysia

Delivery Charges (Malaysia)

We provide FREE delivery services to your doorstep.

Delivery Time

Orders will be delivery within 3 Working days.

Delivery Address

We arrange delivery of goods from Monday to Friday. Buyers are required to provide a delivery address where there is someone to sign for receipt of the parcel sent by hsinten.com.my. We appreciate customers’ cooperation for not providing any inappropriate or wrong delivery address. This is important for ensuring your orders are smoothly dispatched to the right place. Note that additional delivery fees will be charged for second time delivery of items that are returned to us.

Disclaimer

Goods or packaging of goods may differ slightly to those displayed on the website.

All of the Product description on this website is provided in our best knowledge/ as provided by manufacturers. When proper care is taken, we hold no responsibility for any unintentional errors or omission of descriptive details.

Goods Return Policy

Hsinten.com.my performs a thorough checking on all outgoing parcels before final packing and dispatch. We always make sure they are the correct items ordered and they are in perfect condition. All items sold and dispatched are strictly non-returnable or exchangeable, expect faulty items.

Product Warranty

Our one-year product warranty covers failure of all the machine parts resulting from manufacturing defects. The Product warranty will be void when there is any damage to the equipment, including:

1. Dropping on the ground

2. Immersion in water

3. Forceful impact

4. Removal of the protection label.

Write to us to make a request for replacement of a faulty item BEFORE sending it back to us. Kindly provide the following details:

*Your full name

* Your order number

* Description of the condition

Send your request to info@hsinten.com.my (email) or +607 3538475 (customer care line )